Lakeside RD ,Pokhara 33700

Frequently Asked Questions

Please read our FAQs before sending us a message.

What to do if I want to find more information about the product?

The website includes a comprehensive list of details about the product. You can contact us via email or use our social media platforms (Facebook and Instagram) to address your queries.

How to find out the price and Specification of the product?

All the important information about the products have been  listed on our website.

What is the delivery cost?

The delivery cost of the products is based on the weight of the product and the location that the ordered product needs to be delivered to.

How secure is shopping in the Online Shop? Is my data protected?

Your data will be handled confidentially and encrypted with SSL (Secure-Socket-Layer) secure server software. The encrypted information of your order, your name, address, credit card or bank details cannot be read by any third party.

What exactly happens after ordering?

After you successfully place an order, you will receive a tracking code that you can use to track the order until it gets to the destination address.

Do I receive an invoice for my order?

Yes, we provide invoices for all the purchases.

How do you handle shipping?

We send all of our orders via Aramex (International shipping).

The shipping charges are calculated as according to the delivery location and the size of the products.

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Your enquiries will be answered as soon as possible!.